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Surface Headphones 2: Primeras impresiones con los competidores de Sony WH-1000XM4 y Bose 700 de Microsoft

Microsoft ha puesto un precio competitivo a los auriculares de superficie 2. (Fuente de la imagen: Notebookcheck)
Microsoft ha puesto un precio competitivo a los auriculares de superficie 2. (Fuente de la imagen: Notebookcheck)
Los Auriculares de Superficie 2 ofrecen más prestaciones que su predecesor a un precio más bajo. Dado que los últimos auriculares de oído de Microsoft soportan la conectividad Bluetooth de alta resolución, decidimos comprar un par para ver cómo les va.
Alex Alderson, 🇺🇸
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Los Auriculares de Superficie 2 de Microsoft han sido difíciles de conseguir en muchos mercados desde su lanzamiento en mayo. Anecdóticamente, nuestro pedido no llegó hasta mediados de julio a pesar de haber pedido un par a finales de mayo. Sin embargo, nuestras primeras impresiones con los últimos auriculares de sobremesa de Microsoft han sido positivas.

Microsoft vende los auriculares de superficie 2 en dos colores, con el gris claro del modelo original de vuelta. Los Surface Headphones 2 también vienen en negro mate, que es la versión que compramos. Los Surface Headphones 2 se venden por 239,99 libras esterlinas en el Reino Unido, 249,99 dólares en EE.UU. y 279,99 euros en la zona euro. A estos precios, Microsoft no sólo ha rebajado los Surface Headphones originales, sino también competidores como el Bose 700 y el Sony WH-1000XM3. Este último pronto será reemplazado por el WH-1000XM4, aunque ahora no estamos seguros de cuándo planea Sony lanzar los auriculares.

Design & Fit - Well-built and exceedingly comfortable

Our unit is impeccably constructed and has no defects or processing issues. The headphones come in a rather large carry case, which contains a USB Type-A to Type-C cable and a 3.5 mm jack cable. The headphones itself weigh 290.3 g and measure 204 x 195 x 48 mm.

Microsoft does not state from what the Surface Headphones 2 is constructed, but the chassis feels like a mixture between plastic and aluminium. From what we can tell, the headband and ear cups are made from aluminium, while the headband casing is made from plastic. There is also a rubber or silicone headband cushion and leather or leatherette ear pads. Everything feels solid yet lightweight, which is a pleasant change from the mostly plastic build of the Sony WH-1000XM2 that we been using for over 18 months.

The Surface Headphones 2 also fit well. We have no complaints about clamping force and the ear cups sit comfortably around our ears.

A look at the Surface Headphones 2. (Image source: Notebookcheck)
A look at the Surface Headphones 2. (Image source: Notebookcheck)
Microsoft includes two accessories in the box and a quick start guide. (Image source: Notebookcheck)
Microsoft includes two accessories in the box and a quick start guide. (Image source: Notebookcheck)

Controls & Software - Intuitive and extensive

The pair of rotating dials from the Surface Headphones return for the new model. The dial on the right ear cup controls volume, while the left ear controls active noise cancellation. These cannot be switched or disabled. Touch controls can be disabled though should you not wish to change tracks or control playback using the headphones.

All control methods have worked perfectly well so far. In our opinion, the rotating dials are more intuitive than physical buttons or the touchpad that Sony embeds on its WH-1000XM series headphones.

A look at the dial mechanism in the Surface Headphones 2. (Image source: Microsoft)
A look at the dial mechanism in the Surface Headphones 2. (Image source: Microsoft)

The Surface Headphones 2 is compatible with Android, iOS, Windows 10 and Mac OS. The headphones pair as any Bluetooth device does, and you can pair a new device while connected to another. You can customise the headphones through the Surface Audio app, although there is a second app for Windows 10 called Surface Headphones.

The Surface Audio app contains plenty of options.
The Surface Audio app contains plenty of options.
Microsoft includes several device controls too.
Microsoft includes several device controls too.

The Surface Audio and Surface Headphones apps provide identical functionality, so we cannot understand why they are both available on the Microsoft Store. The Surface Headphones app is also compatible with mobile devices which may explain why it can still be downloaded from the Microsoft Store, but it seems redundant and confusing to have two apps that serve the same purposes.

Our unit connects instantly to paired devices and lists the ones to which it is connected. The headphones also let you the remaining battery life, which is handy. Additionally, the headphones will automatically pause whatever is playing when you remove it from your head; the opposite then happens when you put the headphones back on.

We fail to see the need for two Surface Headphones-related apps.
We fail to see the need for two Surface Headphones-related apps.

Sound Quality & Battery Life - aptX, multi-device connection and around 18 hours battery life

Microsoft has equipped the Surface Headphones 2 with two 40 mm "Free Edge" drivers, which have a frequency response of 20-20 kHz. According to Microsoft, the headphones offer up to 30 dB active noise cancellation and 40 dB passive noise cancellation. In our experience, the Surface Headphones 2 offer decent noise cancellation, although it is not quite up to Sony's standards. Nonetheless, it is still good enough to drown out most noises when listening to music or watching videos.

The Surface Headphones 2 have five audio presets and a five-band equaliser for creating custom ones. Sound quality is inherently subjective, but the Surface Headphones 2 benefits from more treble and a touch more low-end than Microsoft offers on the default "Flat" preset. Any custom presets are also transferred with the headphones, meaning you do not need to set custom presets for every device to which you have the Surface Headphones 2 paired. Overall, the Surface Headphones 2 sound punchy and warm and offer comparable audio quality to the Sony WH-1000XM2 over Bluetooth.

The Surface Audio app has five audio presets. (Image source: Notebookcheck)
The Surface Audio app has five audio presets. (Image source: Notebookcheck)

The Surface Headphones 2 also supports aptX, which is an improvement over the SBC that the original Surface Headphones offered. Bluetooth latency is acceptable in our opinion, although Microsoft does not specify any latency figures. The Surface Headphones 2 support up to Bluetooth 4.2, for reference. Additionally, the Surface Headphones 2 can remain connected to two devices simultaneously. We have been able to switch between devices seamlessly.

Microsoft also claims the Surface Headphones 2 should last up to 20 hours with music playback over Bluetooth and ANC on. We have been getting around 16-18 hours from our unit, which corresponds to around 2.5 working day's of use before we need to recharge the headphones. Fully recharging the headphones takes around 2 hours and 5 minutes for an hour's playback.

First Impressions - Do not wait for the Sony WH-1000XM4

Microsoft sells the Surface Headphones 2 in two colours. (Image source: Microsoft)
Microsoft sells the Surface Headphones 2 in two colours. (Image source: Microsoft)

We have been pleasantly surprised by the Surface Headphones 2. Microsoft has made plenty of improvements from the original model while also significantly dropping the price.

From our initial impressions, Microsoft has created a pair of premium over-ear headphones that are simultaneously feature-packed and great value for money. Our unit is well-built, sounds great and offers greater functionality than other similarly-priced ANC headphones.

In our opinion, we would consider purchasing the Surface Headphones 2 instead of waiting for Sony to release the WH-1000XM4. The Surface Headphones 2 offer more functionality than the WH-1000XM3 too with multi-device connectivity and auto play/pause functionality. 

Alex Alderson
Editor of the original article: Alex Alderson - Senior Tech Writer - 4645 articles published on Notebookcheck since 2018
contact me via: @aldersonaj
Stefan Hinum
Translator: Stefan Hinum - Founder, CEO, CFO - 18419 articles published on Notebookcheck since 2006
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Alex Alderson, 2020-07-23 (Update: 2020-07-23)